Frontline managers, driven by performance pressure and their past success as individual contributors, often default to directing rather than truly engaging with their teams.
In their effort to maintain control and ensure results, they may unintentionally create drama - micromanaging, second-guessing, or stepping in too soon. This disempowers teams, making interactions tense and transactional rather than collaborative. This workshop helps leaders foster trust, encourage ownership, and navigate challenging dynamics to create more effective, drama-free interactions.
Focus: Communication and team dynamics
- Building winning teams: Utilising Patrick Lencioni's model to understand the role of trust within team dynamics.
- Fostering Trust: We explore 7 habits that enable managers to build and maintain trust.
- Drama and Empowerment Dynamics: Understand the mechanics of the Drama Triangle and how to resolve it.
Outcomes
Greater willingness to be vulnerable and authentic.
Reduced drama.
Enhanced team cohesion and morale through trust, leading to accelerated results.
